Octrace Support – WordPress HelpDesk & Support Ticket System Plugin

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.

Octrace Support – FEATURES

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  • Basic Support Functionality
  • Unlimited Support tickets
  • Unlimited websites
  • Ticket Attachments
  • Support Satisfaction Survey
  • Ticket Private Notes
  • Support Agents Roles & Permissions
  • Custom Support Statuses
  • Ticket Scheduling
  • Guest Tickets

Octrace Support PRO version

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Octrace Support PRO version includes the following extra features:

  • Email Support Module
  • Support Products Module
  • Automatic Tickets Assignment

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