WP Ticket – Customer Service Software & Support Ticket System

WP Ticket is a powerful yet easy to use help desk software to build and maintain better customer relationships.

WP Ticket Plugin – Features

61d1409565e8c screenshot6 Nirweb Support
  • Assign roles
  • Client area
  • Unlimited support staff
  • Custom fields
  • Ticket attachments
  • Protect your customer support from spam
  • Customer support form
  • Fully responsive customer support system
  • Central location
  • Frontend ticket and support agent profile editor  – Premium feature (Included in Ent only)
  • Restrict access – Premium feature (Included in Ent only)
  • Multiple agents  – Premium feature (included both Pro and Ent)
  • Workflow – Premium feature (Included in Ent only)
  • Assign tickets to agent departments – Premium feature (included both Pro and Ent)
  • Helpdesk permission system – Premium feature (included both Pro and Ent)
  • Customer support ticket and agent summary views – Premium feature (included both Pro and Ent)
  • Realtime support staff performance reports – Premium feature (Included in Ent only)
  • Relate customer support tickets – Premium feature (Included in Ent only)
  • Customer support agents – Premium feature (Included in Ent only)
  • Custom support system reports – Premium feature
  • Realtime customer service charts and graphs – Premium feature
  • Sidebar – Premium feature (included both Pro and Ent)
  • Customize your helpdesk – Premium feature (included both Pro and Ent)
  • Customer support tickets – Premium feature (included both Pro and Ent)
  • Fast replies – Premium feature (included both Pro and Ent)
  • Group customer support tickets – Premium feature (included both Pro and Ent)
  • Email notifications – Premium feature (included both Pro and Ent)
  • Microsoft Active Directory/LDAP servers – Add-on
  • Easy Digital Downloads Addon
  • WooCommerce Addon
  • MailChimp Add-on
  • Canned responses – Add-on (Included in Ent only)
  • Incoming emails – Add-on (Included in Ent only)
  • Import/export addon  (included both Pro and Ent)
  • Advanced smart search

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